Privacy Policy

1. Who we are

Blue Aria Innovations, LLC, doing business as JobRamen (“JobRamen,” “we,” “us,” or “our”), provides communications, automation, customer management, scheduling, and related services for trade and home-service businesses. This Privacy Policy applies to our websites, services, and communications that link to it.

2. Information we collect

Information you provide

• Contact details, such as name, email address, phone number, and mailing address.
• Business, account, billing, and transaction information.
• Appointments, service requests, lead details, messages, call information, and recordings where permitted by law.
• Content submitted through forms, chat, email, SMS, or customer support.
• Marketing preferences and records of consent, including SMS opt-in and opt-out activity.

Information collected automatically

• Device, browser, IP address, operating system, and approximate location.
• Pages viewed, links clicked, referring pages, dates, times, and usage activity.
• Cookies and similar technologies used for site operation, security, preferences, and analytics.

Information from others

We may receive information from our business customers, integrations they authorize, service providers, marketing partners, public sources, and people who refer you to us. Our business customers control the information they submit about their own customers, and their privacy notices may also apply.

3. How we use information

We use personal information to:

• Provide, personalize, maintain, and improve our services.
• Answer calls, qualify leads, schedule work, route requests, and support customers.
• Send service communications, account notices, and permitted marketing.
• Process payments, manage accounts, and fulfill contracts.
• Monitor performance, analyze usage, troubleshoot, and develop features.
• Protect safety and security, prevent fraud and misuse, and enforce our terms.
• Meet legal, regulatory, tax, and compliance obligations.

4. SMS privacy and consent

If you provide your mobile number and opt in, JobRamen may send recurring automated SMS or MMS messages, including appointment confirmations, reminders, service updates, account notices, follow-ups, promotions, and marketing offers. Consent to receive marketing texts is not a condition of purchase. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out or HELP for help. You may also email Liz@jobramen.com or call 727-870-4218. Carriers are not liable for delayed or undelivered messages.

We do not share, sell, rent, or disclose mobile opt-in information or SMS consent to third parties or affiliates for their marketing or promotional purposes.

We may disclose mobile information to vendors that help us deliver and support messaging, such as telecommunications and platform providers, solely for those services and subject to appropriate restrictions. This exclusion does not apply to sharing required by law or to a business transfer described below.

5. How we disclose information

We may disclose personal information:

• To vendors that host, operate, secure, analyze, support, or process payments for our services.
• To a JobRamen business customer when we process information on that customer’s behalf.
• To integrations and services you or our business customer directs us to use.
• To professional advisers, auditors, insurers, and financial institutions.
• To authorities or others when required by law or necessary to protect rights, safety, and security.
• In connection with a merger, financing, acquisition, reorganization, or sale of assets.
• With your direction or consent.

We do not sell personal information for money. As noted above, mobile opt-in data and consent are not shared with third parties or affiliates for marketing or promotional use.

6. Cookies and analytics

We and our providers may use cookies, pixels, and similar technologies to keep the website working, remember preferences, understand site use, measure performance, and protect against abuse. You can limit cookies through your browser settings, though some features may not work properly.

7. Data retention

We retain information for as long as reasonably necessary to provide services, fulfill the purposes described in this policy, meet contractual and legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the type of information and why it was collected.

8. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage system is completely secure, so we cannot guarantee absolute security.

9. Your choices and privacy rights

You may unsubscribe from marketing email using the link in the message and opt out of SMS by replying STOP. Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information, or to limit or object to certain processing. You may also have the right to appeal a denied request. We may verify your identity and may retain information where permitted or required by law.

To submit a request, email Liz@jobramen.com or call 727-870-4218. Authorized agents may submit requests where allowed by law, subject to verification.

10. Children’s privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can take appropriate action.

11. Third-party links and services

Our services may link to or integrate with third parties. Their privacy practices are governed by their own policies, and we encourage you to review them.

12. Changes to this policy

We may update this policy from time to time. We will post the updated version and revise the effective date. We may provide additional notice when changes are material.

13. Contact us

For privacy questions or requests, contact:

For additional terms governing use of our services, see our Terms of Service.